Matthews, NC · ZIP codes 28104, 28105 and 28106
Plumber service areas around Matthews: the towns, neighborhoods and ZIP codes we take calls from
Not sure your address is in range? Call (833) 571-0120 with your street and ZIP and we confirm it by phone before anyone is sent.
This page lists every town and neighborhood with its own page, the three ZIP codes this line takes calls from, and the utility numbers that settle most of the confusion at the county line.
Towns, neighborhoods and ZIP codes we serve near Matthews
This line takes calls from three ZIP codes and from the towns and neighborhoods listed here. Each place has its own page with the county, utility and permit details for that address.
Neighborhoods
ZIP codes covered for calls to this number
- 28104
- 28105
- 28106
ZIP 28104 covers parts of Matthews, Stallings and Weddington. ZIP 28105 is the main Matthews ZIP, and it is the one on our listed address. ZIP 28106 is also on the list we take calls from.
A ZIP code alone does not settle where a house is, because mail ZIPs and town limits do not follow the same lines. Give us the street address and we confirm it by phone. We do not guarantee a visit window from a ZIP alone.
Not sure you are in range? Call with your street and ZIP. The person who answers confirms your address.
Call (833) 571-0120The four neighborhoods are listed but not pinned. We found no reliable published center point for them, and a guessed pin would mislead more than help. Each has its own page with a street-level map.
Towns we serve near Matthews
Each town has its own page with the county, utility and permit details for that town. Start with the one that matches your mailing address, then check your water bill if you live near a line.
- Stallings, split between two counties
A Union County town with small Mecklenburg portions, so your bill matters more than the town name. - Indian Trail pipe and drain calls
Mostly Union County Water, with Carolina Water Services on part of Beacon Hills and Crismark. - Mint Hill leaks and heaters
Charlotte Water serves water and wastewater, and permits come through Mecklenburg County. - Weddington homes on larger lots
Lots of an acre or more, with longer runs of pipe and the Union County permit rule.
Neighborhoods inside Matthews
These four neighborhoods have their own pages. They share the Matthews name but not always the same county, utility or era of construction.
- Shannamara and county water
Listing data puts it on the Union County side, so read your bill first. - Sardis Forest homes from about 1980
Houses from the polybutylene era, with gray supply pipe worth checking. - Brightmoor bills and shared responsibility
A close-in neighborhood where the Charlotte Water line decides who fixes what. - Providence Hills, Matthews or Charlotte
Listings use either name, which matters for permits and zoning.
Which number to call for a street or main problem
Where the water in the street comes from decides who handles a main break or a pressure drop. The house side is always a plumber's job.
| Your bill says | Street or main problem | Where it applies |
|---|---|---|
| Charlotte Water | Call 311 or 704-336-7600 | Matthews, Mint Hill and parts of Mecklenburg County |
| Union County Water | Call 704-296-4210 | Most of Indian Trail and the Union County side of the line |
| Carolina Water Services | Call 1-800-525-7990 | Part of Beacon Hills and Crismark in Indian Trail |
Charlotte Water says it cannot assume responsibility for private plumbing. If your question is about a pipe inside the house, call us. If it is about a main in the street, call the number on your bill.
Permits depend on which side of the line you are on
Union County Building Code Enforcement says permits are required for the addition or change in design of plumbing, and Mecklenburg County has its own permit process through its code enforcement office at 980-314-2633. A house near the county line can fall on either side.
Before work starts, ask your plumber which office issues the permit for your address, who files the application and when the inspection happens. A written answer is better than a verbal one.
What to have ready for the address check
- The street address and the nearest cross street.
- The ZIP code on your water bill, not only your mailing address.
- Which utility sends the bill.
- What you see: water on a floor, a drain that backs up, a heater that is cold.
- Where the main shutoff valve is, if you know.
With those five items, we confirm your address, decide whether it is something a plumber can fix on one visit and tell you what to do in the meantime.
What happens when you call to check your address
The call is short. We ask for the street address, the ZIP code and what is happening at the house. If the address sits in a town or neighborhood on this page, we tell you so. If it sits near the edge of a county line, we check which utility serves it and say whether we can send a plumber.
We do not promise an arrival time from a ZIP code, and we do not promise a visit window before the address is confirmed. What we do promise is a straight answer on the call, so you are not left waiting on a plumber who cannot reach you.
Services available in every area
Every area on this page can book the same services. Common calls are heaters that stopped heating, drains that keep backing up, leaks you cannot find and water that has already spread. Larger jobs include sewer line replacement and repiping an older house.
Waxhaw, Wesley Chapel or Charlotte? Call and ask
We take calls from the ZIP codes above and the towns on this page. Some nearby places, such as Waxhaw, Wesley Chapel and Charlotte, do not have their own pages here. Call anyway and we tell you plainly whether we can send someone.
Give us your street and ZIP. If we cannot cover it, we say so on the call.
Call (833) 571-0120