Matthews, NC · Phone, address and email
Contact our Matthews plumbers: phone, address and what to have ready
The fastest way to reach us is by phone. Call (833) 571-0120, give us the street address and tell us what you see. We confirm the address and tell you whether we can send someone.
This page also has our address, our email and a map of the Matthews area.
How to reach us
| Contact | Details |
|---|---|
| Phone | (833) 571-0120 |
| Address | 11421 E Independence Blvd, Matthews, NC 28105 |
| [email protected] | |
| ZIP codes we take calls from | 28104, 28105 and 28106 |
This site does not use contact forms. Phone is the way to start a job, because a plumber needs to hear what you see and confirm the address before anyone is sent.
Plumbing work happens at your property, so call before you come by the address above.
Where we are
The map is centered on Matthews. For the towns and neighborhoods with their own pages, see the full list of service areas.
- 28104
- 28105
- 28106
A ZIP code alone does not settle where a house sits. Give us the street address and we confirm it by phone.
Address, symptoms and shutoff: what to say when you call
- Give the street address and the nearest cross street.
- Say what you see: water on a floor, a drain that backs up, a heater that is cold.
- Say whether the water is still running and whether you have closed the main shutoff.
- Tell us which utility sends your water bill, if you know. Charlotte Water and Union County Water cover different homes.
- Ask what happens next before you hang up.
If you smell gas, leave the house and call 911 or the gas utility from outside before you call us.
Non-urgent questions and page corrections by email
You can write to [email protected] with a question that is not urgent, such as a correction to a page or a question about the areas we cover. For a leak, a backup or a cold heater, call. We do not state a reply time for email, and email is not the way to book a job.
If you are writing about a fact on one of our pages that looks wrong, tell us which page and what the correct fact is. We check it against the source.
Water damage calls
Water damage restoration, which means water removal and drying, has its own page and its own phone line. If water has already soaked floors or walls, go to water damage restoration in Matthews for the number and what to do first.
Answers before you call
- Short answers on bills, permits and utilities
- Price ranges for common jobs, which are not quotes
- All sixteen plumbing services, grouped by the problem you have
Ready to talk? Call with the street address and what you see.
Call (833) 571-0120